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Using Masterbucks

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What is Masterbucks?

Masterbucks is a product that Epik created in order for sale proceeds to be deposited into.

Instead of having to ask for your preferred payout method every time you complete a transaction, we instead deposit the funds into your Masterbucks account and from there you can use your funds for a series of operations described below, or request a withdrawal.

How can I use Masterbucks?

Masterbucks can be used to pay for new Domain Registrations, Renewals, Transfers, or even Purchases from our Marketplace, Escrow or NameLiquidate. Upon checkout on any of these operations, the Masterbucks option will be prompted.

You can also choose to Withdraw these funds to the following methods:

  • Paypal
  • ACH
  • Wire Transfer
  • Cryptocurrency (we currently support BTC, ETH and LTC).

How can I withdraw funds from Masterbucks?

To withdraw funds from Masterbucks, you will need to follow these steps:

  1. Log into Masterbucks.com;
  2. Right under “Operations” there should be a Withdraw button which you need to click;
  3. A popup will appear asking you which method you’d like to withdraw your funds to, simply choose your most convenient payout method and click the Continue button;
  4. Fill in the details according to the payment method you chose (e.g. PayPal account details) as seen on the image below. You’re also given the option to create a template based off the details you enter, so you don’t have to fill them in every time you’re requesting a withdraw;
  5. Your payout will then be sent for review so it can be processed.

What are the withdrawal fees?

We do not charge any withdrawal fee unless we are charged one. Depending on the payout method that you choose, Epik might be charged a fee to send your money, so you might end up receiving less than what you requested to be paid out.

PayPal – PayPal may charge a fee for overseas transfers which typically does not exceed $4.99.

ACH – For domestic payouts (within the USA) there is usually no fee applied. For overseas, there’s a fee which typically does not exceed $35.

Wire Transfer – We process Wire Transfers via Transferwise, and they charge a fee which typically does not exceed $50.

Cryptocurrency – No major fee other than blockchain fees itself which typically does not exceed $3.

How long does it take to receive my money?

Withdrawals are processed from Monday to Friday on a first come first served model. They usually take no longer than 48 hours.

We actively conduct solid fraud checks in order to mitigate possible fraud attempts – which is what usually takes more time to process the withdrawals. Verifying your account does help us a lot doing those fraud checks and thus expediting your payout.

How do I know the status of my withdrawal request?

Simply log into Masterbucks and there should be a filter option which allows you to filter by Withdrawal operations.

The list of possible status can be:

Pending – Your payout is being reviewed.

Accept – Your payout has been reviewed and passed the fraud inspection.

Success – Your payout has been sent.

Refuse – Your payout has been reviewed and hasn’t passed the fraud inspection. Contact support for more details.

 

How can I add funds to my Masterbucks?

To top up your Masterbucks account, once logged in, you simply need to click the Add Funds button, as shown below:

A popup will then appear and you need to follow the on-screen instructions.

Currently, we support the following payment methods:

  • PayPal
  • Credit/Debit Card
  • Bitcoin

The post Using Masterbucks appeared first on Epik.


How to enable IP Whitelisting feature for your domains at Epik.com?

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IP whitelisting is a security feature often used for limiting and controlling access only to trusted users. IP whitelisting allows you to create lists of trusted IP addresses or IP ranges from which your users can access your domains. Epik provides this feature for absolutely free which means you can give extra protection to your account.

Step1

Go to the Epik.com site and Sign In with valid credentials.

Step2

Once login, click on the “Account” -> “View Profile” option as shown below.

Step3

Now Go to the Security tab by clicking on the “Security” option from the left side menu options.

Step4

Now scroll down the security page and you will see the checkbox “Enable White Listing“. To enable IP listing, check the checkbox “Enable White Listing” as shown below

Step5

Now to add Whitelisting Addresses, click on the button “ADD IP ADDRESS(ES)” and the user will get 2 options i.e. user can add 1) Single IP address and 2) IP address range.

  1. Single IP Address: You can add a Single IP address as shown below
  2. IP Address Range: If you want to add a Range of IP addresses to your IP White listing then you can specify the IP range as shown below.

Step6

Users can also Edit and Delete the Ip addresses added using the respective Edit and Delete options.

Step7

User can disable the IP Whitelisting  feature simply by unchecking the option “Enable IP Whitelisting

If you have any issues or questions on Epik WhiteListing, please feel free to contact the Epik support team available 24 by 7.

The post How to enable IP Whitelisting feature for your domains at Epik.com? appeared first on Epik.

How to Migrate Your WordPress Website to Epik.com

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In this tutorial, we’ll learn how to manually migrate your current WordPress website from your current host to Epik.com. We know website migration is always a bit difficult and may induce some nervousness but we’ll make it as easy as possible with this step by step guide.

Note: This tutorial only covers Website Migration. For Email Migration, please refer to this article: https://www.epik.com/support/knowledgebase/how-to-migrate-your-email-account-to-epik/

Step 0. (Optional) Epik Migration Concierge Services

If you’re a very busy person or simply don’t want to dive in the hassle of the whole process of migration, you may be pleased to know that Epik offers a full WordPress Migration Service for just $99.

Just send us an email to support@epik.com with your request and our migration team will reach out to you as soon as possible to arrange everything. Once we have all the information we need, you will be up and running on Epik’s servers in no time (we often do it under 24 hours for one site only!).

Purchasing an annual Silver Hosting Plan (and up from that category in annual cycle) automatically includes a Migration Concierge Service, so if you’re going for that option, feel free to reach out.

Starting the WordPress Migration – What you’ll need:

To get started you’ll need to have a Web Hosting Plan set up with Epik.com, as well as your current host’s hosting plan running, as you’ll need access to both cPanel’s simultaneously.

Optionally, you may use an FTP client such as Filezilla to access your File Managers and download/upload files, but we’ll keep it simple for this tutorial and work with the cPanel exclusively.

Step 1. Backing Up Your WordPress Files

  • On your current host go to cPanel > File Manager.
  • To make sure you’re getting everything, go to Settings and make sure the Show Hidden Files option is checked.
  • Locate the folder that contains your website – normally it’s public_html.
  • Select all the files, and Compress to a .ZIP file.
  • After it’s compressed, select the resulting .ZIP file and Download. Save this in a secure location.

Step 2. Backing Up Your WordPress Database

  • Back on your current host’s cPanel, navigate to phpMyAdmin.
  • Select your Database from the side menu, then Export. Choose Quick on Export Method and SQL Format. Click Go, and download the .SQL database file. Save this in a secure location.

Now that you’ve backed up everything you need on your current host, let’s head over to Epik’s cPanel.

Step 3. Create Database, User & Password

  • On Epik’s cPanel, navigate to MySQL Databases.
  • On Create New Database, choose a new name and click Create Database.
  • Go Back, Create a New User & Password, and click Create User.
  • Go Back and on Add User to Database, choose the newly created credentials, and click Add.
  • Assign All Privileges and click Make Changes.

Important: Take note of the names of the created Database Name, User and Password as you’ll be needing them down the line.

Step 4. Importing your WordPress Database

  • Back on Epik’s cPanel, navigate to phpMyAdmin.
  • Select the newly created Database from the side menu, then Import. Browse for the .SQL database file we’ve downloaded on Step 2, and click Go to start importing.

Step 5. Importing your WordPress Files

  • Back on Epik’s cPanel, navigate to the File Manager.
  • To make sure you’re seeing everything, go to Settings and make sure the Show Hidden Files option is checked.
  • Locate the appropriate folder to re-upload your website (public_html) and click Upload. If you’re doing this for an Addon Domain, choose the created folder (as we’re doing in this case).
  • On the new window, select the .ZIP file you’ve downloaded on Step 1 and start uploading.
  • Back on the File Manager, locate the uploaded .ZIP file, select it, and click Extract. After it’s done, check with the current host File Manager to make sure the structure and folders looks the same and that there’s nothing missing.

Step 6. Changing the wp-config.php file values to match the database.

  • Find the wp-config.php, select it and Right Click > Edit.
  • Locate and edit the following Database Values to match the credentials you’ve created on Step 3. They must be specified within ‘ ‘ as in the image.

Now the migration is complete! If you’ve already changed the Name Servers to Epik’s hosting, you should be able to login on your website by accessing yourdomain.com/wp-admin.

Troubleshooting – Error 500 Internal Server Error

Sometimes something goes wrong and the site displays a 500 Internal Server Error for example – often due to plugins configuration that were looking for the file path on the origin server (that has a different name on the destination server). To get a better view of what the problem may be, here are a few steps:

  • On the cPanel, navigate to Multi PHP Ini Editor.
  • Select the domain you want to debug, and tick the Enable Button to Display Errors.
  • Back in the wp-config.php > Edit > and find the following line(s).
  • Add the following lines of code and save (Attention: these lines are often already present there however set to False – if that is the case, simply edit it – do not add duplicate lines):
    define('WP_DEBUG', true);
    define('WP_DEBUG_DISPLAY', true);

  • Access the domain again and a more indicative error should be shown. From there, it will depend on each plugin issue.

The post How to Migrate Your WordPress Website to Epik.com appeared first on Epik.

How to Install WordPress on Epik.com’s Web Hosting

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In this tutorial we’ll learn how to install the WordPress Application on your Epik’s web hosting plan through the cPanel.

In order to set up your website with WordPress, you’ll need an active Web Hosting Plan and a Domain Name (external or internal).

For this tutorial we’ll walk you through purchasing a hosting plan and setting up your Domain Name and Name Servers, so if you’ve got those covered, you can skip to Step 4.

Step 1. Purchasing an Epik Hosting Plan (and a Domain Name)

The first step to install WordPress is purchasing a Web Hosting Plan. Epik has 4 plans – Bronze, Silver, Gold & Platinum, each offering terrific value for the pricing, coupled with extreme flexibility and customization in billing cycles.

If you don’t have a domain name with Epik, take this time to choose one and add it to your cart together with the hosting plan.

If you do have a domain name on another registrar, and would like to transfer it to our services, we have a support article here: https://www.epik.com/support/knowledgebase/how-to-initiate-transfer-of-domains-in-epik-from-other-registrars/

Should your external domain be on the 60-day transfer lock, you can still use it, by adding it to your dashboard as an External Domain. Learn how here (first 4 steps): https://www.epik.com/support/knowledgebase/how-to-import-external-domains-to-epik-setup-for-sale-in-marketplace/

Step 2. Setting Up Domain Name & Name Servers

When you’ve completed your purchase, a notification on the your domain dashboard will appear, such as the following image.

Click Resolve Now, and choose a domain to link to your hosting plan. After doing so, you’ll receive an email with your hosting details.

To make sure the domain name resolves to your hosting, we need to change the domain’s Name Servers.

On your domain dashboard, select the domain. On the black menu, go to DNS & Whois > Set Name Servers and change the default Name Servers to the ones provided on the email.

Step 3. Accessing cPanel

Back in your domain dashboard, there should be a blue cylinder on the right of the domain you got hosting for. Hovering over it will reveal the current plan and the expiration date. Click Manage cPanel to open the cPanel interface.

Step 4. Installing WordPress

On the cPanel, scroll down and navigate to Installatron Applications Installer.

Inside Installatron, find WordPress on the Apps for Content Management section, and click it to deploy the installation wizard.

Click Install This Application.

Location – Choose https:// protocol to enjoy SSL, and define a Directory destination if you want to install your WordPress in a specific section of your website (yourdomain.com/blog for example).

Below you have some options. You can choose the version you want to install (recommended option is the most appropriate) and the language. If you’re using our free Epik WordPress Blog and want to transfer the content, choose the Epik WordPress option.

On Settings you can choose your Administrator Login username, password, email as well as your Blog Name and Tagline, as well as other security options.

Click Install to begin the installation process.

One it’s complete you’ll see your installation on My Applications tab. If your domain is already pointed to our Name Servers, you may click yourdomain.com/wp-admin/ to access your WordPress dashboard.

And WordPress is officially installed. This is what you should see on your /wp-admin/ page.

You may go ahead and login with your WordPress credentials, and start designing and working on your website!

The post How to Install WordPress on Epik.com’s Web Hosting appeared first on Epik.

Securing your Federated Identity Account

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What is Federated Identity?

Federated Identity is Epik’s Single Sign On platform, which allows customers to have only one account that works on a series of Epik products, for example Epik, Masterbucks, NameLiquidate and BitMitigate.

How can I secure my Federated Identity account?

You can secure your Federated Identity by enabling 2-Factor Authentication via SMS or App.

Twofactor authentication (2FA) is a security system that requires two separate, distinct forms of identification in order to access something. The first factor is a password and the second commonly includes a text with a code sent to your smartphone.

FederatedIdentity supports 2FA over SMS or App, and you can view the instructions for your most preferred option below!

2-Factor Authentication via SMS

If you wish to receive a code in your phone number via SMS whenever you need to log into your FederatedIdentity account, follow the below steps.

1. Login to your FederatedIdentity Account;

2. You’re now inside your Account Dashboard. In the Mobile Number section, select your Country from the dropdown, and enter your Phone Number, as shown below:

3. Now, click on the Send button, and you should receive an SMS with a 6-digit code on your phone shortly which you will need to enter on Verification Code field.

4. Finally, tick the radio button that says Enable Two-Factor Authentication and click Save!

And that’s it! Whenever you log into your Federated Identity account, you’ll be asked to enter the SMS Code that is sent to your phone number.

2-Factor Authentication via APP

If you wish to set up 2-Factor Authentication via APP, you need to pick one of the currently supported applications: FreeOTP or Google Authenticator.

1. Login to your FederatedIdentity Account;

2. On your account Dashboard, click in the Authenticator section on the left sidebar:

3. On this Authenticator page, you’ll see a QR Code, which you need to SCAN using your phone’s camera on the app you chose to set up 2-Factor Authentication.

4. Once you’ve scanned the QR Code, you will be given a 6-digit code which you need to enter on the One-Time Code field, and you may also name the device that you added 2-Factor Authentication on.

And that’s it! Whenever you log into your Federated Identity account, you’ll be asked to enter the 6-digit code that can be found on the Authenticator App that you set up, for instance Google Authenticator.

Related Support Articles

The post Securing your Federated Identity Account appeared first on Epik.

Using Calendars & Contacts on Web Hosting

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This article provides instructions for synchronizing cPanel Calendar & Contacts using CardDAV and CalDAV on mobile and desktop devices.

CardDAV is an address book that allow our customers to access and share contact data on a server. CalDAV is an Internet standard allowing to access scheduling information on a remote server. It’s a calendaring and scheduling client/server protocol designed to allow users to access calendar data on a server.

With CalDAV and CardDAV, email accounts created on cPanel can access their calendars and contacts remotely with third-party applications.

In this article, we’ll be using Thunderbird (Desktop) and iOS Calendar (Mobile).

Requirements

  • An active Web/Email Hosting Plan;
  • A email account tied to that plan (created inside cPanel).

iOS

In order to configure Contacts and Calendars synchronization on your iPhone, you will need to follow the steps below:

Contacts

1. Access your iPhone Settings:

2. Locate the Mail option:

3. Access the Accounts section:

4. Add a new account:

5. Select account type Other:

6. Now, select the CardDAV account type:

7. You should now see a screen asking for some information which you have to fill in:

Server: This may vary depending on which server you’re hosted on – look for the Calendars & Contacts feature inside cPanel for the exact hostname to use. Example: https://hosting9.epik.com:2080
Username: Your full email. Example: kb@bdtest.xyz;
Password: The email account password;
Description: Any description that you want. Example: Epik Contacts

Once done, the cPanel address book will be synchronized with your iPhone address book.

Calendar

Now that you have set up Contacts, we can move to the Calendar part. You can follow the instructions above until Step 5.

1. Now, since we’re configuring the Calendar, we want to add a new CalDav account:

2. Once again you should now see a screen asking for more information:

Server: This may vary depending on which server you’re hosted on – look for the Calendars & Contacts feature inside cPanel for the exact hostname to use. Example: https://hosting9.epik.com:2080
Username: Your full email. Example: kb@bdtest.xyz;
Password: The email account password;
Description: Any description that you want. Example: Epik Calendar

3. Leave the Calendars and Reminders options ticked, and click Save:

Once done, the cPanel calendar will be synchronized with the calendar on your iPhone.

Android

Android doesn’t have a native support for CalDav and CardDav. To get around this we’ll need an app for each configuration. OneCalendar for Calendars and CardDav Sync for Contacts.

Contacts
  1. Search for CardDav-Sync app on Google Play Store and install it.
  2. Open the app, allow access to Contacts and click Continue.
  3. Choose CardDav on the Add Account options.
  4. You’ll need to input the same Username, Password and Server information as the previous step.
    Username: Your full email. Example: kb@bdtest.xyz;
    Password: The email account password;
    Server: This may vary depending on which server you’re hosted on – look for the Calendars & Contacts feature inside cPanel for the exact hostname to use.
    Example: https://hosting9.epik.com:2080 or https://mail.yourdomain.com:2080
    Choose Use SSL.
  5. Choose an Account Name and click Finish & Done.
Calendar
  1. Search for OneCalendar app on Google Play Store and download it.
  2. Open the app, Select a Theme and choose the CalDav Calendars option.
  3. You’ll need to input the Username, Password and Server.
    Username: Your full email. Example: kb@bdtest.xyz;
    Password: The email account password;
    Server: This may vary depending on which server you’re hosted on – look for the Calendars & Contacts feature inside cPanel for the exact hostname to use.
    Example: https://hosting9.epik.com:2080 or https://mail.yourdomain.com:2080
  4. Tick Calendars and click Done to finish the configuration wizard.

Thunderbird (Desktop)

In order to configure Contacts and Calendars synchronization on your Thunderbird (Email Client) on your Desktop, you will first need to install the extensions named TbSync and Provider for CalDAV & CardDAV.

If you do not know how to install extensions, check this article out.

Before we start, make sure that your domain is using the appropriate hosting nameservers, since the method we are using in this article takes advantage of the AutoDiscovery method for the calendar URL.

1. Open your Thunderbird, and access the menu option Tools -> Synchronization Settings (TbSync):

2. Click on the Account Actions -> Add new account -> CalDAV & CardDAV:

3. Leave the default option ticked – Automatic Configuration:

4. You’ll now be asked to fill in 3 fields:

Account Name: Any description that you want. Example: Epik Calendar
Username: Your full email. Example: kb@bdtest.xyz;
Password: The email account password.

5. Confirm the information looks alright, it should be something like this:

6. Enable the syncing, select which calendars you want to sync and click Synchronize Now:

7. Done! Now you just need to access the calendar by going into the menu option Tools -> Calendar and you’ll see your new calendar with all your events:

The post Using Calendars & Contacts on Web Hosting appeared first on Epik.

How To Increase The Maximum Upload Size in WordPress (And Other CMS’s)

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In this Epik article we’ll learn how to easily increase the max upload file size to allow uploading bigger files to your WordPress website, such as themes, plugins or simply larger images. This method also works with other softwares such as Drupal, Joomla & other PHP based CMS’s.

Since WordPress and other CMS’s come with a default value of 2MB for the upload max size, many times you’ll be met with an error along the lines of “filename.jpg exceeds the maximum upload size for this site”.

Many tutorials in the web will instruct you to change code directly in either your .htaccess or php.ini files, but there’s a much easier and simpler way to accomplish this through the cPanel and MultiPHP INI Editor, which doesn’t require any code or file editing.

Let’s jump right into it!

  1. Access your hosting cPanel through your Domain Dashboard.
  2. Locate and click MultiPHP INI Editor.
  3. Select your website as the location. This will reveal all the PHP Directives for the particular website.
    Change the value of upload_max_filesize to your required size. Default is 2M – 64M or 128M should be enough for most purposes.
  4. Click Apply.

And we’re done! Just refresh your website and you should see that the maximum file size has increased to the defined amount, and that uploading bigger files won’t cause the same error.

The post How To Increase The Maximum Upload Size in WordPress (And Other CMS’s) appeared first on Epik.

How To Delete NameLiquidate Domain Auction Listings

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In this article we’re going to learn how to easily delete your domain auctions listed on NameLiquidate.com.

  1. Log in to your NameLiquidate account.
  2. On the homepage menu, click Selling.
  3. Select the domain by clicking anywhere on the domain row white space – his will highlight the whole row with a blueish color.
    After that, just click the bin icon and click OK.

The post How To Delete NameLiquidate Domain Auction Listings appeared first on Epik.


How To Upgrade, Renew or Cancel Your Epik Hosting Plans

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In this tutorial, we’ll go through on how to upgrade, renew, or cancel your hosting plans directly from Epik’s Dashboard.

  1. Head over to your Domain Dashboard.
  2. Next to our hosted domain, hover over the blue cylinder.
  3. This will reveal your current plan.
    3.1. To Upgrade, hover over Enter Console, and click Change Service Plan.

    You’ll be prompted a window where you can choose the desired plan. After, just click Apply.
    Note: When upgrading, Epik will always charge you the difference between plans (or refund to Store Credit, if applicable).
    3.2. To Upgrade, hover over Enter Console, and click Renew Now.
    You’ll be taken to checkout, where you can choose in which billing cycle you’ll be renewing.

    3.2. To Cancel, hover over Enter Console, and click Cancel Service.

The post How To Upgrade, Renew or Cancel Your Epik Hosting Plans appeared first on Epik.

How To Set Up Your IMAP/POP3 Email Address

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In this tutorial we’ll learn how to set up your Epik hosted email address using the major email clients on Desktop & Android/Apple Mobile devices.

IMAP vs POP3

IMAP (Internet Messaging Access Protocol) and POP3 (Post Office Protocol) are email protocols that let you access/read your email addresses from third-party email clients and applications, but what’s the difference between them, and which one is best for you?

The main difference between these two protocols is that while POP3 downloads the emails from the server for permanent local storage, IMAP leaves them on the server and simply “caches” emails locally. In other words, IMAP is better to configure and sync your emails across many devices. For this reason, we highly recommend the use of IMAP.

Getting the Correct Configuration Details

First thing to do is to get your email details ready. We’ll need the Incoming & Outgoing Servers, Ports & Credentials.

  • For Web or Email Hosting:
    Access your cPanel and navigate to Email Accounts. Next to your created email address, click Connect Devices. On this window, you’ll be able to see the configuration settings for your email, which will be near identical to the following image:
  • For Site Builder Emails:
    On your Domain Dashboard, hover over the blue cylinder next to your domain to reveal your plan. Next to Emails, click Manage Emails. Click Settings next to your email, which will reveal the configuration settings.
Example of details:

Username: user@yourdomain.com
Password: Use the email account’s password.
Incoming Mail Server: mail.yourdomain.com | Port: 993
Outgoing Mail Server: mail.yourdomain.com | Port: 465

Where yourdomain.com is replaced by your domain name.

Encryption Method will be SSL/TLS for most clients.

Note: If you chose POP3, don't forget to change the Incoming Mail Server Port to 995.

Mail Client Automatic Configuration Scripts [Apple]

Apple users can get an automatic configuration script which will sync any device’s default iOS or MacOS mail app with the correct email settings.

To get this, access your cPanel and navigate to Email Accounts. Next to your created email address, click Connect Devices. On this window, you’ll be able to see the configuration scripts on top of the page.

Next to iOS for iPhone/iPad/iPod and MacOS® Mail.app® , click IMAP over SSL/TLS to prompt the file download. After that, just click it, which will open the mail app. Input your password and you’re good to go.

Desktop

Microsoft Outlook 2019

  1. Open Microsoft Outlook 2019.
  2. Let’s head to and click File on the top left corner.
  3. Click + Add Account.
  4. The setup wizard will start. Fill in your email address and under Advanced Options, check the option Let me set up my account manually. Click Connect.
  5. On Choose Account Type, choose either IMAP or POP (we highly recommend IMAP).
  6. Now you’ll be prompted to configure the settings for your email address that you got on Step 1.
  7. Enter your password and click Connect.

Mozilla Thunderbird

  1. Open Mozilla Thunderbird.
  2. On the top right corner, click + New, and choose Existing Mail Account.
  3. Fill out your Name, Email Address and Password, and choose Configure Manually.
  4. Here you can add your configuration settings. When done, click Re-Test, and then Done to finish the wizard.

Apple’s Mac Mail

  1. Open Mac Mail.
  2. On the top left corner, under Mail, click Add Account.
  3. On Choose a Mail Account Provider, check Other Mail Account, and click Continue.
  4. Fill out the Name, Email Address and Password, and click Sign In.
  5. An error may appear prompting you to input the account type and the mail servers. Fill this out and click Sign In again.
  6. By default, Apple doesn’t set your email server settings as secure. For this, we’ll need to head Mail, and hit Preferences.
  7. Click Accounts, and head to Server Settings. Uncheck the Automatically Manage Connection Settings and input your email configuration details. When done, click Save.

Android

Microsoft Outlook

  1. Open the Google Play Store and install Microsoft Outlook. When done, open the app.
  2. On the Welcome screen, tap Add Account.
  3. Enter your email/password and tap Continue.
  4. Outlook often has this error that detects IMAP/POP accounts as an Exchange type. Tap the Question/Help icon on top, and choose Change Account Provider.
  5. Choose IMAP type under the Advanced section.
  6. Fill out the email configuration settings, and tap the check-mark icon on top to finish the wizard.

Blue Mail

  1. Open the Google Play Store and install Email Blue Mail – Calendar & Tasks. When done, open the app.
  2. On the Welcome screen, tap Add Account.

  3. On the account type, choose the last option Other Email.
  4. Fill in your email/password, check the Automatic box and tap Next.
  5. Blue Mail is pretty good at detecting your server settings, but sometimes you’ll need to input some information manually if the automatic wizard fails. In this case, Outgoing Mail Server settings failed, so just fill the appropriate settings and tap Next.
  6. Choose a Name and Description for your email account and tap Done to finish the wizard.

iOS

iOS Mail App

  1. Head to Settings > Mail.
  2. On Mail, tap Accounts.
  3. Let’s head to Add Account.
  4. Under the Mail Section, tap Add Mail Account.
  5. Choose the Other account type.
  6. Fill out your email settings and tap Next. The app will try to verify your account automatically. If successful, tap Done.
  7. If unsuccessful, choose IMAP type and fill out the configuration settings manually. If correct, tap Next.
  8. Choose if you’d like to activate Notes for this account, and tap Save to finish the setup wizard.

The post How To Set Up Your IMAP/POP3 Email Address appeared first on Epik.

Adding an External Domain to Epik

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Epik supports adding External Domains to our customer’s account, which will provide the ability to list external domains on our Marketplace, customize parking pages to the fullest, manage DNS, track expiration dates, etc.

To accomplish this, you need to follow 4 short steps:

    1. Log into your Epik.com Account;
    2. Head over to the Portfolio Import page and add your external domains, line by line:
    3. Push the Submit button.
    4. Done!

The post Adding an External Domain to Epik appeared first on Epik.

Enabling / Disabling Google Authenticator / 2-Factor Authentication

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Enabling Google Authenticator / 2-Factor Authentication

Step 1

Login to your Epik.com account

Step 2

Click on Account on the Top menu. Next click View Profile

Step 3

Click on Security on the sidebar menu. Then checkmark the Enable Google Authenticator checkbox

Step 4

Once you check the Enable Google Authenticator checkbox, a QR code will show with instructions on downloading and using the Google Authenticator App on your mobile. Scan the QR code shown on your Epik account using the Google Authenticator App and Enter the 6 digit code into the field below the QR code, and click Enable

Step 4 - Download Google Authenticator App and scan QR code and enter the code

You can choose to set either Google 2 Factor Authentication or SMS 2FA by select the appropriate Set as primary auth method option

Disabling Google Authenticator / 2-Factor Authentication

Follow steps 1 & 2 above.

In Step 3 above, click on Security on the sidebar menu, then uncheck the Enable Google Authenticator checkbox.

If you have any questions / queries, you can always reach us via chat, email or phone. We are available 24×7 via chat, email and phone.

The post Enabling / Disabling Google Authenticator / 2-Factor Authentication appeared first on Epik.

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